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Genoma Space
Legal Document

Terms of Service

Last updated: December 21, 2025

These Terms of Service (“Terms”) govern your access to and use of Genoma Space (“Platform”, “we”, “our”, “us”). By accessing or using Genoma Space, you agree to be bound by these Terms.

If you do not agree, you may not use the platform.

1. Platform Overview

Genoma Space is a student-centric digital marketplace that enables users to:

  • Discover and offer services
  • Collaborate on projects
  • Communicate through in-platform messaging
  • Execute transactions via an escrow-based payment system
  • Participate in verified partner programs

Genoma Space acts as a facilitator, not as a direct service provider.

2. Eligibility

To use Genoma Space, you must:

  • Be 18 years or older
  • Provide accurate and complete account information
  • Maintain only one active account unless explicitly permitted

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Accounts & Access

3.1 User Accounts

Users may browse public content without registration. Certain features require account creation. You are responsible for safeguarding your login credentials.

3.2 Seller Enablement

All users begin as buyers. Seller functionality may be enabled after meeting platform requirements. Seller access may be restricted, suspended, or revoked at our discretion.

4. Services & Projects

4.1 Service Listings

Sellers may publish services with defined scope, pricing, and tiers. Sellers are responsible for the accuracy of listings.

4.2 Custom Requests

Buyers may submit custom project requirements. Sellers may accept, reject, or propose pricing and timelines. No order is created until mutual agreement is confirmed.

5. Orders & Escrow Payments

5.1 Order Initialization

An order is created only when:

  • Scope, pricing, and timeline are agreed
  • Seller accepts the order
  • Buyer completes payment

5.2 Escrow

Buyer payments are held securely in escrow. Funds are released only upon buyer approval or dispute resolution. Genoma Space does not act as a bank or payment institution.

6. Deliverables & Acceptance

  • Sellers must deliver work as per agreed requirements.
  • Buyers must review deliverables within the allotted timeframe.
  • Acceptance releases escrowed funds to the seller (minus platform fees).
  • Failure to respond may result in automatic resolution.

7. Dispute Resolution

If a dispute arises, both parties may submit evidence. Platform reviewers assess submitted requirements, seller deliverables, and communication records.

7.1 Dispute Outcomes

  • Buyer refund if requirements are not met
  • Seller payout if requirements are fulfilled
  • In both cases, platform fees remain non-refundable. Platform decisions are final.

8. Fees

Genoma Space charges a service fee on completed transactions. Fees are deducted before seller payout. Fee structures may change with notice.

9. Messaging & Communication

All project communication must occur within the platform. Off-platform solicitation, spam, or harassment is prohibited. We may monitor communications solely for safety, dispute resolution, or legal compliance.

10. Partner Programs & Data Sharing

Genoma Space may collaborate with verified educational and hiring partners. Limited user data may be shared as described in the Privacy Policy. Users may manage or withdraw consent at any time via settings.

11. Prohibited Conduct

Users may not:

  • Provide false or misleading information
  • Circumvent escrow or platform fees
  • Abuse messaging or dispute systems
  • Upload malicious, illegal, or infringing content
  • Attempt unauthorized access or scraping

Violations may result in suspension or termination.

12. Intellectual Property

Sellers retain ownership of original work unless otherwise agreed. Buyers receive rights as defined by the service agreement. Genoma Space retains rights to platform content, branding, and software.

13. Account Suspension

We may suspend or terminate accounts for Terms violations, fraudulent behavior, or legal compliance. Termination does not affect completed financial obligations.

14. Limitation of Liability

To the maximum extent permitted by law, Genoma Space is not liable for indirect damages. We do not guarantee project outcomes or earnings. Platform availability is provided “as is”.

15. Indemnification

You agree to indemnify Genoma Space from claims arising from your use of the platform, your content or services, or your violation of these Terms.

16. Modifications

We may update these Terms periodically. Continued use of the platform constitutes acceptance of updated Terms.

17. Governing Law

These Terms are governed by the laws of India. Jurisdiction lies with courts located in [Punjab/India].

18. Contact Information

For questions or concerns regarding these Terms:

support@genomaspace.com
© 2025 Genoma Space. All rights reserved.